Versand
.SHIPPING, DELIVERY, CUSTOMS AND IMPORT DUTIES
ALL SHIPMENTS ARE CARRIED OUT BY DHL. THE ORDERED ARTICLES WILL BE SENT TO THE INDICATED INVOICE AND/OR DELIVERY ADDRESS.
1.0 AFTER RECEIVING YOUR PAYMENT, WE SEND OUT YOUR PURCHASES AT ONCE. PLEASE NOTE THAT OUT OF STOCK SITUATION, PAYMENT AUTHORIZATION PROBLEMS AS WELL AS EXTERNAL FACTORS WHICH ARE NOT INFLUENCED BY US MAY DELAY YOUR SHIPMENT BY 10 -15 DAYS.
1.1 AFTER SENDING YOUR ORDER, YOU WILL RECEIVE AN EMAIL TO YOUR INDICATED EMAIL ACCOUNT WHICH WILL PROVIDE YOU WITH A TRACKING NUMBER. WITH THIS TRACKING NUMBER, YOU ARE ABLE TO CHECK THE SHIPPING STATUS OF YOUR ORDER ON WWW.DHL.COM.
1.2FOR SHIPMENTS WITHIN THE EUROPEAN UNION (EU), NO FURTHER TAXES AND/OR DUTIES HAVE TO BE PAYED BY YOU/THE RECEIVER WHEN RECEIVING THE ORDER. ALL DELIVERIES OF ORDERS TO DESTINATIONS OUTSIDE OF THE EU, YOUR ORDER MIGHT BE SUBJECT TO TAXES OR DUTIES OR IMPORT FEES OR ALSO SURCHARGES WHEN ARRIVING YOU. POSSIBLE TAXES AND DUTIES, IMPORT DUTIES AND SURCHARGES HAVE TO BE PAYED BY YOU AND WILL BE INVOICED AND COLLECTED BY DHL WHEN HANDING OVER THE ORDER TO YOU. YOU MAY CHECK THE PAYABLE AMOUNT WITH YOUR NATIONAL CUSTOMS BUREAU OR SIMILAR INSTITUTIONS. IF YOU REFUSE TO PAY THESE CHARGES, THE SHIPMENT WILL BE RETURNED TO US AT OUR EXPENSE. PLEASE NOTE THAT WE HAVE TO DEDUCT ANY RELATED CHARGES FROM THE REFUND OF YOUR ORIGINAL PURCHASE.
1.3 SHIPPING COSTS AND ESTIMATED SHIPPING TIMES
- GERMANY: € 6,90 DELIVERY WIHTIN 1-2 WORKING DAYS
- EUROPEAN UNION (EU): € 16,00 DELIVERY WIHTIN 2-5 WORKING DAYS
- SWITZERLAND: € 26,00 DELIVERY WIHTIN 2-5 WORKING DAYS
- EUROPE (NOT EU) AND RUSSIA: € 32,00 DELIVERY WIHTIN 5-7 WORKING DAYS
- ASIA, NORTH- AND SOUTHAMERIKA, MIDDLE EAST: € 41,00 DELIVERY WIHTIN 6-8 WORKING DAYS
1.4 WE OFFER TO DELIVER YOUR ORDER TO ANOTHER ADDRESS THAN YOUR OWN ADDRESS. THIS WILL ALLOW YOU TO HAVE A GIFT BE SENT DIRECTLY TO THE RECEIVER INSTEAD OF TO YOU.
1.6 ALL ORDERS ARE COVERED BY INSURANCE UNTIL THEY ARRIVE AT YOUR ADDRESS.